کیفیت آمار ثبتی دانشجویان: مطالعۀ موردی دانشگاه کردستان

رشیدی, سواره; جواهری, بختیار; شیربگی, ناصر

doi:10.48301/kssa.2021.287020.1539

کیفیت آمار ثبتی دانشجویان: مطالعۀ موردی دانشگاه کردستان

نوع مقاله : مقاله پژوهشی (کاربردی)

نویسندگان

سواره رشیدی ¹

بختیار جواهری ²

ناصر شیربگی ³

¹ دانشجوی دکتری برنامه‌ریزی توسعه آموزش عالی، گروه علوم تربیتی، دانشکده علوم انسانی و اجتماعی، دانشگاه کردستان، سنندج، ایران.

² استادیار، گروه علوم اقتصادی، دانشکده علوم انسانی و اجتماعی، دانشگاه کردستان، سنندج، ایران.

³ استاد، گروه علوم تربیتی، دانشکده علوم انسانی و اجتماعی، دانشگاه کردستان، سنندج، ایران.

10.48301/kssa.2021.287020.1539

چکیده

امروزه بیشتر سازمان‌ها برای انجام امورشان تا حدود زیادی به سیستم‌های اطلاعاتی وابسته هستند پس کیفیت اطلاعات به‌دست‌آمده از این سیستم‌ها بر روند کاری سازمان اثر تعیین‌کننده‌ای دارد. داده‌های بی‌کیفیت هزینه‌های زیادی بر سازمان‌ها تحمیل می‌کنند که باعث کاهش کارایی و بهره‌وری می‌گردد. بهبود کیفیت داده راهکاری مناسب و با هزینه‌ی بهینه برای رفع این مشکل است. برای بهبود کیفیت اطلاعات باید به فکر بهبود طراحی و عملکرد این سیستم‌های اطلاعاتی بود و این کار مستلزم این است که معنی و مفهوم کیفیت داده به‌عنوان یک محصول شناخته شود، راه‌های اندازه‌گیری آن را دانست و در جهت بهبود کیفیت داده به طراحی مناسب و عملکرد صحیح سیستم اهتمام ورزید. بر این اساس هدف این تحقیق سنجش کیفیت آمار ثبتی دانشجویان دانشگاه کردستان به‌صورت کلی و همچنین به تفکیک حوزه‌های کاری نظام آمار ثبتی است که به این منظور از رویکرد تحقیق آمیخته (کیفی- کمی) و شیوۀ اکتشافی استفاده ‌شده است. در بخش کیفی مفاهیــم نظــری از طریـق مطالعـات کتابخانه‌ای ارائه، شاخص‌های کیفیت داده شناسایی و مهم‌ترین آنها انتخاب‌شده است. لذا «چک‌لیست ارزیابی کیفیت آمار ثبتی» با استفاده از نظرات خبرگان تدوین‌شده است. در بخش کمی سامانۀ آموزشی گلستان به‌صورت میدانی مورد پایش قرارگرفته، چک‌لیست تکمیل و تحلیل‌شده است. نتایج نشان می‌دهد کیفیت آمار ثبتی دانشجویان به میزان 79 درصد بوده که در حوزه‌های شناسایی، ثبت، انتقال، پردازش و ارائه به ترتیب 76، 85، 92، 54 و 63 درصد بوده است.

کلیدواژه‌ها

کیفیت داده

سیستم جهان واقعی

سیستم اطلاعاتی

آمار ثبتی

عنوان مقاله English

Quality of Students Register Statistics: A Case Study University of Kurdistan

نویسندگان English

Savareh Rashidi ¹

Bakhtiar Javaheri ²

Naser Shirbagi ³

¹ PhD Student in Higher Education Development Planning, Department of Education, Faculty of Humanities and Social Sciences, University of Kurdistan, Sanandaj, Iran.

² Assistant Professor, Department of Economics, Faculty of Humanities and Social Sciences, University of Kurdistan, Sanandaj, Iran.

³ Professor, Department of Education, Faculty of Humanities and Social Sciences, University of Kurdistan, Sanandaj, Iran.

چکیده English

Nowadays, majority of organizations rely to a large extent on information systems in conducting their affairs. Consequently, the quality of information obtained from these systems has a crucial effect on the work process of organizations. Low-quality data results in incurring high costs in organizations leading to lower efficiency and productivity. Improving data quality is a suitable and cost-effective solution to this problem. To improve the information quality, one must consider improving the design and performance of these information systems, and these demands knowing the sense and concept of data quality as a product, knowing methods of measuring it, and taking measures in properly designing and operating the system. Consequently, this study aimed to evaluate the quality of student registration data of University of Kurdistan in general and also in individual work areas of the registration statistics system. For this purpose, a combination of quantitative-qualitative and exploratory research methods were applied. In the qualitative part of the research, employing a library research method, theoretical concepts were presented, the data quality indicators were identified and the most important indicators selected. Accordingly, the “registration statistics quality evaluation checklist” was developed using expert opinion. In the quantitative part of the research, Golestan Educational System was monitored as a field study, and the checklist was completed and analyzed. The results indicated that students’ registration statistics quality was 79 percent. The quality of statistics in identifying, registering, transferring and presenting areas were 76, 85, 92, 54, and 63 percent, respectively.

کلیدواژه‌ها English

Data Quality

Real world System

Information System

Registration Statistics

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