نوع مقاله : مقاله پژوهشی (کاربردی)
عنوان مقاله English
نویسندگان English
Accidents invariably result in personal, financial, environmental, and credit-related damages across various industries and organizations. Consequently, there is a pressing need for a systematic approach that identifies the root cause analysis (RCA) of incidents and recommends necessary corrective measures. A review of the research history in the field of RCA, along with an evaluation of existing methodologies, reveals significant shortcomings in the current practices of event investigation and analysis. Two primary deficiencies are the lack of a comprehensive and effective method and the absence of a systematic system that is accessible to average users. This paper proposes a hybrid approach that integrates the RCA method with the Tripod-Beta method to address the first deficiency. Initially, the RCA method is enhanced by incorporating additional elements, after which this refined RCA method is combined with the Tripod-Beta method, which also includes graphical and visual representations. These two methodologies complement each other, effectively addressing their respective weaknesses. To tackle the second deficiency, a user-friendly software solution has been developed, designed to facilitate root cause analysis in a step-by-step manner. This software enables users to explore various aspects of incidents, including those that may not be immediately apparent, thereby helping to prevent the recurrence of similar events. Furthermore, the software is tailored to meet the specific needs of ongoing projects within our country, making it entirely local, practical, and applicable for various organizations involved in the analysis of real incidents. The effectiveness of the developed software is demonstrated through a case study.
کلیدواژهها English