An Analysis on the Satisfaction of International Students

Document Type : Original Article

Authors

1 IRPHE

2 irphe

10.48301/kssa.2023.354188.2222

Abstract

According to the internationalization policies of universities, the issue of attraction, admission and retention of international students is important. Therefore, studying and analyzing the satisfaction of this group of students is one of the important issues of research. The aim of this study was to analyze the educational satisfaction of international students. The statistical population of the study included 5084 international students in Iranian public universities, of which 500 students were selected using random sampling method. A researcher-made questionnaire was used to collect data. After confirming the validity and reliability of the questionnaire and collecting the Data, the data were analyzed using SPSS software in two descriptive and inferential sections. Findings showed the average level of students' satisfaction with the teaching-learning; infrastructure and facilities; and supportive environment dimensions. In addition, students reported a high level of satisfaction with the interaction dimension. The results of comparative tests showed that the two groups of students (who used scholarship and who paid tuition) had significantly different levels of satisfaction in terms of interactions and infrastructure and facilities. In addition, there was a significant difference between the satisfaction of students with different educational levels in teaching-learning dimension and supportive environment dimension. The findings of this research can be a valuable opportunity for Iranian universities to review and rethinking in order to increase international student attraction and admission.

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Articles in Press, Accepted Manuscript
Available Online from 14 April 2023
  • Receive Date: 23 August 2022
  • Revise Date: 31 March 2023
  • Accept Date: 10 April 2023